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Los Angeles Office
Customer Service/Office Clerk
Responsibilities
- Handle inbound and outbound calls and emails to answer questions, resolve issues, intake complaints, and provide other general assistance.
- Handle all incoming visitors including but not limited to customers, clients, vendors, couriers, postmen, salesmen, landscaper, etc.
- Handle all incoming and outgoing mails, parcels, couriers, deliveries, etc. including documentation, processing and arranging shipment or courier pick up, and reorder stamps onto the machine.
- Maintain the reception area in a tidy and orderly appearance.
- Maintain office security by monitoring visitor access on incoming and outgoing traffic.
- Monitor, maintain, and purchase office equipment and supplies.
- Perform clerical work, such as data entry, filing, photocopying, and faxing.
Requirements
- Fluent in Cantonese and English is a must.
- Must have excellent customer service skills and demonstrate respect, patience, and helpfulness with customers and co-workers.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Excellent written and verbal communication skills.
- Must be able to take initiative in working in a flexible, fast-paced environment.
- Proficient computer skills, such as Word, Excel, Outlook, PowerPoint.
What We Provide
- 401K Retirement Plan
- Health Insurance (Health, Dental)
Sales Operation Coordinator
Responsibilities
- Insert and operate ad placement system (training will be provided).
- Follow through of paperwork and execution of the sales order.
- Review and check all sales bookings, rescheduling, amendments, and commercial material instructions according to the approved booking forms.
- Support Sales team on all special project details including but not limited to proposals, production schedule, rate authorization and communication.
- Assist on managing video content database, including creating content, entering new programs, and building a presence.
Requirements
- Fluent in Chinese (Cantonese/Mandarin) and English.
- Bachelor’s degree or equivalent working experience is preferred.
- Must be able to take initiative in working in a flexible, fast-paced environment.
- High level of integrity, excellent presentation, organizational and communication skills.
- Proficient computer skills, such as Word, Excel, Outlook, PowerPoint.
- Basic knowledge of Photoshop and/or video editing skill is a plus.
What We Provide
- 401K Retirement Plan
- Health Insurance (Health, Dental)
Assistant Accountant
Responsibilities
- Responsible for HR & Payroll, familiar with Paychex Flex
- Responsible for AP, AR & G/L
Requirements
- Hands on MS Excel & Word, 10-key by touch
- 3 years experience in HR & Accounting field is required
- Fast learner with multi-tasking ability
- Details, strong work ethics & team player
- Fluent in English & Chinese.
What We Provide
- 401K Retirement Plan
- Health Insurance (Health, Dental)